Frequently Asked Questions (FAQ)

At CreateAbility NI, we know that accessibility, convenience, and peace of mind matter most. Here are answers to the questions we’re asked most often.

📍 Where are you located?

You’ll find us at 74A ABBEY STREET, BANGOR, BT20 4JB, right in the heart of the community.

🚗 Is there parking available?

Yes! We have off-street parking available free for up to 1 hour.
If you’re planning a longer visit, there’s also a Pay & Display car park directly across the road.

♿ Is your shop wheelchair accessible?

Absolutely. Our entrance is fully wheelchair accessible via a ramp. The ramp itself also doubles as a showcase for one of our accessibility products, so you can see how it works in real life.

🛠️ Do you rent out equipment?

Yes — we offer short- and long-term rental of mobility aids, including:

Wheelchairs

Rollators

Walking aids

And more specialist equipment

This is ideal if you only need equipment temporarily or want to try before you buy.

🛒 Can I buy equipment from you?

Of course. We stock a wide range of mobility and accessibility products — from everyday essentials to specialist solutions — designed to make life easier, safer, and more independent.

🤝 Can you help me choose the right product?

Definitely. Our team is here to listen to your needs and recommend the best solution, whether that’s a purchase, a rental, or simply advice.

📦 Do you offer delivery?

Yes. We can arrange delivery and collection of equipment to make things easier for you. Just ask our team for details.

🕑 What are your opening hours?

Opening Hours: are 

    Mon - Thurs : 9am - 5pm, 

Friday 9am - 4pm, 

Saturday, 10am - 2pm  

Sun:   Closed

📞 How can I contact you?

You can reach us by:

Phone:  07936040194

Email:  CREATEABILITYNI@GMAIL.COM

Or through our contact form on the website

✅ Tip from us: Whether you’re visiting for advice, equipment rental, or to browse products, remember you can park for free for up to an hour right outside.